Versus booking on the website
There are currently 13 Sandals resorts. Each resort has it’s own features and each appeals to a slightly different audience. We have been to each resort, know what each offers and what demographic each resort is best suited for.
Sandals is famous for having many categories of suites in each resort, each just a little bit different- the total number of distinct categories throughout Sandals is 198. For example, Sandals Grande Riviera in Ocho Rios, Jamaica has 26 room categories spread between deluxe, concierge, and butler suites in two distinct areas seaside and manor side. There are also 16 distinct dining options available to guests at Grande Riviera. Starward Vacations staff has experienced them all and knows the differences. Why waste your time trying to sort through it on the website. We will ask a few questions and suggest the perfect suite.
It costs no more to use our services. We know how to get the insider rates and know the subtle things like how long it takes to go from Terminal A to Terminal B in Atlanta.
Versus calling the toll free number for Unique Vacations
When you call 1-800-Sandals, you are talking to somebody working in a Call Center. People in the Call Centers work for Unique Vacations Ltd, a tour operator which is the world-wide representative for Sandals and Beaches. The key word is that they work for Unique Vacations whereas we work for our clients. Our interest is in getting our clients the very best category at the very best possible value and at the perfect resort.
We also are a little more connected at the resorts themselves. We always contact both the resort general manager and the resort sales manager prior to your arrival to insure that you get the best possible view for your category and also that you get a follow up call after arrival to make sure all is well. We can do that because of the personal relationships that we have developed with those people.